Privacy Policy
Cyclehoop Ltd specialise in the design and supply of innovative cycle parking solutions and infrastructure. As an essential part of our business, we collect and manage customer data. In doing so, we observe UK and EU data protection legislation, and are committed to protecting and respecting you privacy and rights.
In order that you are reliably informed about how we operate, we have developed this Privacy Statement. Together with any additional Privacy Notices which you may see as you navigate around this website, this Privacy Statement describes the ways in which we collect, manage, process, store and share information about you as a result of you visiting this site. This Privacy Statement also provides you with information about how you can have control over our use of your data.
Please note that we will be updating this Privacy Statement on a regular basis in order to keep you fully up-to-date with our approach to data protection and privacy. If you have any comments or queries regarding our use of your data, or you wish to unsubscribe from receiving marketing communications from us, please contact us by email at: info@cyclehoop.com or by post at: Cyclehoop Ltd, Unit 1 Burnham Way, Kangley Bridge Road, London, SE26 5AG, UK.
Personal Data
The information that we collect about you may include your name, home address, e-mail address, telephone number, and any other information we may require to provide products and services. This is referred to as your “personal data”. We collect this data in a number of different ways. For example, you may provide this data directly when filling in forms on this website, when making a purchase or when corresponding with us by telephone, e-mail or letter.
Even if you do not register with us, we may collect technical information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the internet, your login information, browser type and version, operating system type and version, the country and telephone code where your computer is located, and information about your visit including products you viewed or searched for, page response times, download errors and length of visits to certain pages.
Cookies
Cookies are very small text files that are stored on your computer when you visit some websites. These cookies remain on your computer until they expire or are deleted. Cyclehoop Ltd use cookies for essential operations, such as keeping track of your shopping basket contents and remembering where you are in the order process, and to track patterns of visitors to this website in order to help us improve its functionality.
All Computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, your experience on our website may be restricted.